Frequently Asked Questions

Booking a ticket How do I know I have a ticket booked? You will receive a confirmation email no later than 2 hours after booking. Therefore, it is necessary to fill in the e-mail that you actually use when booking. I still haven’t received a confirmation email. Do I have a ticket booked? Check the Spam and Bulk folder in the email. If you can’t find it there either, contact our customer support immediately on chat or phone.

Read More

Travel Covid-19 Update and international flights
Dear travelers, how to prepare for travel against coronavirus? Here are a few points that will help you manage travel, international flights, vacations or business trips more safely during the COVID-19 pandemic. Testing COVID-19 at Václav Havel Airport We have launched the possibility of testing for COVID-19 in the immediate vicinity of Václav Havel Airport. The offer is valid for all passengers who have a scheduled departure or departure arrival from/to Prague and need to be tested.
Read More
This website uses cookies

This WEB SHOP FLY website uses cookies to ensure the best possible experience when visiting our website, by personalizing content and ads, providing social media features, analyzing traffic, and remembering login information, which does not need to be repeated. We share the information how you use our site with our partners for social media, advertisement, and analysis. Partners can combine this information with other information you have provided or which they obtained as a result of you using their services.

Read More

How to cleverly pack for the trip
Holidays should be fun, before you leave, create a schedule of things you still need to do and you will have much less stress. Packing smartly is the best way to save luggage space. To do this, help you make a list of things you want to take with you on vacation. The basis is luggage The bag or suitcase should be versatile and light, yet large enough to hold everything you need.
Read More
Traveling with children
Parenting is a beautiful thing and it is even more beautiful in a child to leave from an early age memories of a family vacation, photos of the first steps to the sea, or a frightened cry from meeting the first wave are priceless. And what does it look like when you decide to travel by plane with your little one? In our article you will learn basic, yet most important information.
Read More
About WEB SHOP FLY
The customer always comes first for us. We always try to find the most suitable solution for everyone. Whenever it is a comfortable flight or quality accommodation that are reasonably priced combined with a time investment for the trip. Thanks to our analytical data, we can find connections and accommodation capacities that are of the highest quality and we try to adapt our offers accordingly. Whether it’s flights to New York, flights to Dubai, flights to London, flights to Bangkok, flights to Paris or flights to Barcelona or accommodation in destinations.
Read More
Aircraft luggage - weight and dimensions
Ideal luggage according to individual airlines As is well known, luggage also has ears. Airlines can pull them out properly if they do not meet the given parameters. What are they like? Each airline has its own luggage meter. With all that searching and verifying it, many travelers have an equal desire to wrap it up. That would be a shame, of course. That is why we have prepared a clear table for you, in which you can easily find out what to pack in, depending on who you are flying to and where.
Read More
Contacts

Czech Republic Travel agency WEB SHOP FLY a.s. Ďáblická 902/2j 182 00 Praha 8 - Ďáblice Czech Republic +420 222 266 966 Corporation WEB SHOP FLY a.s. is registered under the record B 21086 registered at the City Court in Prague, the Czech Republic. IČ: 045 91 399 DIČ: CZ04591399 Slovakia Travel agency WEB SHOP FLY, s.r.o. Námestie sv. Egídia 95 058 01 Poprad Slovakia +421 553 217 777 Corporation WEB SHOP FLY, s.

Read More

How to choose the right seat in an airplane
Many of you are going to relax, and there are more and more passengers flying the plane for the first time. The flight does not always take only a few hours, depending on the distance of the destination, the flight time can extend considerably to tens of hours spent on the aircraft. Therefore, it is important to choose the right seat that will be comfortable all the way. If you are traveling with the whole family or group, you will surely be more relaxed when sitting together.
Read More
Advice before departure – parking, check-in
Are you attracted to a dream vacation somewhere in exotic and the only possible connection is an airplane? Does the uncertainty of check-in at the airport prevail over the much-anticipated beach rest? We will show you how to check in passengers. First of all, it is important to pack your necessary things on the road, including valid documents (passport, identity card, travel insurance card), medicines you are taking, visas if you are traveling with children, and they must also have their travel documents.
Read More
Garantuee of refund of the air tickets

Basic Guarantee FREE In the case of a right to a guarantee without a surcharge, you will be refunded the amount that corresponds to the price paid on the day of purchase for non-flown flights. Guarantee PLUS In case of the right to fulfill the Guarantee PLUS with a surcharge of 4,00 EUR per passenger, we will take care of you completely and arrange a trip to the final destination as soon as possible at our expenses

Read More

How to proceed if I have a ticket

Your booking is paid and confirmed. E-tickets will be delivered to your mailbox within a few minutes. In case of low-cost flight carriers, you will receive an itinerary with reservation code. What should be your next steps? Check-in You need to do a check-in to get your airplane boarding pass. The check-in can be done online or on the airport. Some carriers charge an extra fee for an on-airpot check-in, so we recommend you to check this with your concrete flight carrier.

Read More